You've been sitting on hold for 45 minutes with the so called tech “support.” This is now the third time you have called with hopes that the wait-time will lessen. You were wrong. So you continue to hold...and hold… You have a laundry list of things to get done and you are losing business productivity with each passing minute. You become infuriated by thinking of all the other things on your plate that you could be tackling. Instead, you have been sent through a repetitive and robotic system that never directs you to the right department. Finally! Your call is picked up; but your fear has proven true: what the tech suggests does not work and the call has gotten you absolutely nowhere. You hang up and wonder what in the world you just paid for. This whole process can be avoided by calling Networks Unlimited’s local IT Help Desk. Our help desk is also a great alternative to having to wait to for someone to come on-site to make repairs. Here is why our support is a better option.
When large companies outsource their IT support, customers are faced with unresponsive and ineffective support. Our help desk is staffed with sincere and certified IT pros in Grand Junction, Colorado. Because our job is to simplify technology for our clients, we never use confusing acronyms and tech jargon when helping a client. Because computers can be complicated enough on their own, our help desk makes fixing technology as simple as possible.
Large and responsive team.
We have a team of 20 that consists of tech support, engineers, and admin to help with technology problems. Unlike major companies that outsource their IT work, we have some one answer your call and the right people return your call in a timely manner. You will not sit on hold for an exorbitant amount of time because our team continually grows as the needs of our partners demands. We understand the needs of your clients don’t stop just because your technology stops working. We work to get you back up and running quickly.
Our IT technicians continually undergo necessary training to learn and navigate through top technology. Evidence of our knowledge and competence is given with each help desk call. We can provide solutions to updates, software, hardware, and internet just to name a few.
Many problems can be solved remotely a help desk call starts at $39.99. Because our techs are mindful of both your time and your business’ bottom line, they will help determine if repair or replacement is a better option for you. We are honest and impartial because we understand that if you're happy, chances are you will look to us for technology help in the future.
We know that your business is unique. Cookie-cutter solutions don’t solve complex technology problems. Our technicians and engineers go out of their way to accommodate you and your business needs. If needed, we can handle the obnoxious software and hardware support calls while you tackle the other demands of your business.
Give our Help Desk a call for support 970-248-0711