outsourced it support

Outsource Your I.T. – What are the Benefits?

outsourced it supportWhy in the world would you need to outsource your I.T.? Outsourcing doesn’t always mean what you think it does. Here are a few scenarios we see all the time, where having an outsourced I.T. team can give your business the edge.

Scenario 1: You’ve got a tech-minded person in the office who is doing a great job fixing things when they break, right? They might not have been hired for that position, but things are going fine. Why change something that isn’t broken?

That person who happened to know the most about computers might enjoy tinkering and solving those issues that come up daily in any organization. The main problem is when that employee is fixing a computer or saving the day with your other office equipment; they are not doing their full-time primary job. And if they aren’t doing it, does that mean it just isn’t getting done? Or are they working extra hours (skipping lunch, coming in early, staying late) to get their real job done? Either way, your office isn’t being the most efficient it can be, and your employee is suffering too.

Networks Unlimited can help your employees (not just the one who is doing double duty). Our help desk is available for you and your staff to call for those small problems. They can remotely access the computers and solve those pesky issues on the fly. If the question is more significant than that, we’ve got a team of Engineers that can be deployed to your office. There is also the option of dropping them off at our office. We’ve got an in-house shop that can work on computers, cell phones, and printers (just to name a few). Not only will your problems get solved faster, increasing productivity, but your staff won’t have to live with problems or do double duty, making everyone happier.

Scenario 2: Your office doesn’t use much technology because you rely mostly on paper to get the point across to customers. There is no need to spend any money on technology. You just don’t need it, so stop trying to pressure us into throwing money away!

Even a business that is the most adverse to technology uses it in some form or fashion. At the bare minimum, a company needs a phone, and nowadays, a computer with email. Networks Unlimited offers business phone solutions that are cost-efficient and high-quality. We can also set your computer up with our Antivirus software and Office 365. If you do anything on the internet, your computer needs a little protection (antivirus at the very least) from hackers and spam in the outside world. If your computer got hacked, it might not seem like a big deal, but that data is valuable to you and your business. With Office 365, you can have the most up-to-date version of the Microsoft Office programs at a low monthly cost. No more worrying about how you are going to open those documents someone just sent you, you’re covered.

Scenario 3: You have a full-time technology person (or department!) on staff. They take care of all the things that go wrong. Your employees know who to call when something breaks, and everything works well with the system you’ve got in place. Your equipment talks to each other, your staff is productive, and everything is great!

Most of the time in this situation, we collaborate with a company’s current I.T. team to help complete large projects. Moving an office building, for example, is a HUGE undertaking. The few people on your I.T. staff just can’t cut it when you think of all the tasks of moving an office. These tasks include running cables in a new space, moving hundreds of computers and phones over the weekend, or upgrading your current network. These are just a few of the services Networks Unlimited can help your team complete those projects, without running your staff ragged. We’ve also had some companies with a full-time technology staff decide to outsource all their I.T. to Networks Unlimited. In these cases, it is cheaper than adding the correct number of employees needed when an organization increases in size.

Some other examples of collaboration include installing new systems that your current team isn’t entirely trained up on or creating a technology plan for your business. With a staff of over 30, Networks Unlimited has a broad range of expertise. They can install the new system, and train your staff to manage it on their own. If you don’t have a high-level I.T. manager, you might not have a plan in place for ten years down the road when your server dies. Also, you might not be planning your future tech budgets when old equipment becomes obsolete. Networks Unlimited can work with you to create a plan to manage future expenses.

Whatever your scenario, Networks Unlimited has a solution to help you achieve your goals. We are here to help make sense of I.T., not pressure you into something you don’t want or need. We make I.T. simple! Contact us today to see how we can help your business grow.

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