Trend Micro Scam

Trend Micro Imposters!

Last week we received a call from one of our customers. They said someone claiming to be from Trend Micro contacted and stated Trend Micro was out of date.  The caller named Akeem gave our customer the phone number 817-386-4921. Some of our clients do have Trend Micro installed on their computer as their antivirus, and this was one of the customers. However, the software on their computer was already current and up-to-date. First of all, Trend Micro (or any of our vendors) would never call our customers directly. If …

employees-compromise-security

Ways Your Employees Compromise Data Security

Last week’s blog included tips on how to be proactive in your network security. One of those ways was to train your personnel. This week we will discuss why it is so important to have a trained staff. Here are five ways employees can compromise your data security. Inside Job Thinking this is an inside job is the worst one to bring up, but we will just go ahead and get it right out of the way. Yes, sometimes your employees can be so mad about something that they will …

extreme temperatures

Do Extreme Temperatures Affect My Computer?

Extreme weather CAN affect your computer. Living on the Western Slope of Colorado, we are used to swings in weather and climate. When the temperatures outside are extremely hot, it can shorten the lifespan of hardware inside your computer. This can lead to damage that cannot be undone, and also might lead to data loss. Extreme heat will also significantly shorten the lifespan of your computer’s lifespan by chipping away at the motherboard, CPU, and other vital “organs” of your computer

local tech support experts

Help Desk: Real People to Talk to When You’re Experiencing Problems

Picture this. Your computer is on the fritz again and you can’t get any work done. You know this isn’t a problem you can solve, however, you don’t want to get on the phone and call some company that will put you on hold for hours. Just the thought of that wait music is driving you insane! What are you supposed to do?

windows xp support ended

How to Increase Security on Your XP Machine After End of Support

Microsoft is ending support for Windows XP. As a result, routine security patches will not be released and this means XP machines will have more security vulnerabilities. If you plan to remain on Windows XP after support ends on April 8, here are some tips to keep your system more secure.

Cryptolocker virus alert

New Virus ‘CryptoLocker’ On The Rise

This virus is circulating and demanding $300 to unlock your computer and files. We are asking everyone to practice caution with internet browsing and opening emails as this virus has already infected two of our customers and has been difficult to remove. Because the virus is new, anti-virus software is not able to detect and quarantine the infection yet.