customer_service

4 Creative Ways to Easily Increase Customer Service

Providing excellent customer service is one of the core values of every service industry (or should be). The quality of service you provide to clients can enhance your image in the community or downgrade your customer loyalty. Technology can be beneficial when upping the game towards fantastic customer service. Technology can help you anticipate customer needs, tailor your processes, and make your business more efficient. Here are a few areas where technology can help your business provide better customer service. Communication – technology allows for more constant contact. You can …

Microsoft Office 365

Make Office 365 Products Immediately Work for You

By now, most people have heard about Microsoft Office 365. It is a subscription-based model that provides office applications like Word, Excel, and PowerPoint. Office 365 also includes email and the desktop sharing and collaboration tool, Skype for Business. Our customers often mention the same three benefits that they enjoy the most by having this service. Customers only pay for the number of seats they use Since Office 365 is billed monthly, your business can adjust the number of seats every month, depending on the addition or subtraction of employees. …

Disaster Recovery Plan Image

5 Simple Steps to A Successful Disaster Recovery Plan

The truth is, mistakes happen. Simple mistakes can lead to costly business disasters, especially when it comes to your business IT. Natural disasters, hardware failures, and human error makes the reality of data loss a matter of when not if. It might sound all “doom and gloom,” but having an IT disaster recovery plan in place is essential to ensure that your business can recover from that disaster. Include the following five things in your program.   Threats and Reactions Like any good strategy, thinking through every possible outcome is …

Wireless-IT-service

3 Useful Reasons You Should Have a Wireless Network

Wireless networking isn’t the act of bringing the internet into your facility. It creates the ability for your employees to access the internet and your network wirelessly. Employees can present to clients in your conference room. They can also work in the warehouse or storage yard, or have the ability to be at their desk without plugging their computer into a wall outlet. The ability to wirelessly network your facility gives you and your employees the freedom to complete work easier and wherever they need to be located. With Networks …

data-security-image

The 5 Proven Strategies to Strengthen Data Security

  Regardless of your company’s size or what you do, you are susceptible to a data breach. Is your data security plan at the level you need it to be? Hackers either work extremely hard to research your company and ways to get your data, or they know nothing about you other than your IP address and potential weakness in your system. What that means is even though you might think you are flying under the radar and no hacker would ever want to get your data, you are just …

secure-IT

3 Reasons You Should Use Secure-IT

Networks Unlimited believes the best way to ward against malware and cyber-attacks is to have a multi-layered security approach. One of those items to keep your business data secure is the installation and use of a firewall. Your firewall is a barrier that only allows specific things into your network. These things are predetermined and configured specially for your business. Our Secure-IT service gives you all the best benefits of a firewall, but at a monthly expense that you can plan for to help your business succeed. The three best …

email security

4 Quick Solutions to Secure Email

I think we’ve all gotten those random, easily identified, scam emails, but there are a lot more that come in with more sophistication and are harder to spot. Emails can now come from people that appear to be your customers or vendors you work with frequently. They can also look like messages from your bank saying that your account has been breached. Their goal is to look enough like the real thing to make the threat of their message make your heart beat faster and click the link without thinking …

automatic backups

Make Automatic Backups Work for Your Business

Automatic backups are essential for a myriad of reasons, but one of the most important reasons is security. Because backups are important, there are a variety of options for your business to choose from when starting down this path. Networks Unlimited offers three different options that can be stand-alone options, or combined to create the best backup plan for your business! OffsITe With our OffsITe backup plan, your data is collected in a secure offsite location. Offsite is where you want your MOST critical data preserved. Critical data is any …

protect your data

5 Ways to Protect Your Data in the Cloud

Cloud computing is big business now. Dropbox, SkyDrive, and Google Drive are just some of the most used cloud options out there. While it can be advantageous, it also comes with some drawbacks, mostly concerning security. With the use of cloud computing on the rise due to its affordability, and easy access, are you getting the right security protocols that are needed? Choose the right cloud for you When you pick one, you will be really dependent on it, and the task of switching your files over to something else …

patch-IT

One Way to Help Companies Secure Their Computers

Computer updates. You know the ones I’m talking about. Those little pop-ups that rear their heads at all hours of the day and night. And what do you do with them? Snooze. Ignore. Remind me later. Those updates are crucial for the operability and functionality of your workstation. Software manufacturers update their programs to make sure they work better for you. They also update them to ensure security flaws are corrected as quickly as possible. Patch-IT is a patch management service. It focuses on getting the updates for Microsoft and …