Outsourcing has become a fairly common element in business processes today. What started off as a means to cut business costs and take advantage of cheaper resources based offshore has now become an essential part of running a business today. Its definition doesn’t necessarily include offshore outsourcing. Outsourcing today simply involves using external entities to handle specific, specialized business functions so that organizations can focus on their core competencies. Outsourcing HR, real estate portfolio management, tax audits, etc., is fairly common nowadays. When outsourced, can bring greater efficiency and effectiveness to your business’s overall functioning–IT. IT is one of the core functions of any business. There’s no aspect of a business that is untouched by IT. Outsourcing IT is a big decision and it is not surprising that many organizations choose to manage their IT in-house rather than relying on outsourcing. However, outsourcing your IT to a managed service provider offers numerous benefits.
The first and foremost benefit of outsourcing your IT to a reputed IT company is the expertise they bring into the process of managing your IT infrastructure. As we discussed before, outsourcing is all about leveraging the expertise of another organization that specializes in something that is not your core competency. Managed service providers are experts in IT and will be able to manage your IT infrastructure more efficiently. Sure, you could hire IT experts and make them a part of your in-house IT team, but that would be expensive. Additionally, your in-house IT experts, no matter how experienced, don’t get the industry exposure and diverse hands-on experience of a managed services team that works to oversee and maintain multiple clients across various industries. In short, the expertise that a managed service provider brings to the table is unmatched.