“You never quite know how a large business decision like outsourcing your entire IT department will turn out. You do your best to vet the different possibilities, ask most of the right questions, listen to what the different options could be and make your decision.
Then there are times when you encounter an organization like Networks Unlimited. One that puts in a terrific amount of time and effort to provide you with the information you didn’t even know you could get. They educate you about, not only your organization and its needs but provide you research they’ve done to educate themselves on the industry standards for an organization like yours. They give you an in-depth, comprehensive understanding of where your organization is currently, where it should be and where it needs to go in the future. This was all done before we at STRiVE had spent a dime with Networks Unlimited and had made no commitment to them as to our plans to engage in a partnership.
Their effort just set the stage for what I feel has been an extremely successful transition from what we had in place as an organization and what we needed to have in place. From the beginning, Mark Swain and his team were very clear on the process and the difficulties that laid ahead for us. He explained in detail all the gaps we had and how he and his staff would work to correct them. As they dug in, it was apparent there were more things than expected and several needed increased attention, time and expertise. At each turn they never faltered on their commitment to do as they promised and move STRiVE into a much better, more secure environment, providing vastly improved IT services to our entire organization.
Bottom line, Networks Unlimited has changed the way we operate. Our information and data are more secure than ever, our customer service within our agency has never been at this level of professionalism, they have worked to streamline many of the processes that were tying up our staff for days and improved morale throughout the agency. They have taken on our most difficult problems and worked diligently to correct them and have enlisted their entire team to make sure they fulfill their promise.
Networks Unlimited is a company you can trust, it has an incredible work ethic, high level of expertise and a willingness to meet the very difficult challenges STRiVE has, head on with a “whatever it takes” can do attitude. We at STRiVE could not be happier about the decision we made to have Networks Unlimited become our sole IT solution!”
– Douglas Sorter – Business Operations & Development VP, STRiVE